| Description | A Customer Segment is a category of Customers that are related from a marketing or demographic perspective. For example, a business that practices customer segmentation might group its current or potential customers according to their gender, buying tendencies, age group, and special interests. Business Dictionary - Customer segmentation |
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| Dictionary |
Dictionary of SysFEAT concepts |
| Super Types |
Asset Category |
| Categories |
Operational Level |
| Semantic Domain |
Product & Customer ExperienceProduct & Customer Experience domain describes the overall impression Customers have of the company based on their interactions across multiple Touch Points (CX: customer experience) as well as the perception Customers have of the enterprise's Product based on their engagement with the Products (PX: product experience). |
Composition: ➝ Classification: ➝ Specialization: ➝ Enumerated definition: ➝ Syntax: ➝
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