IDENTITYDIAGRAM MAPPING EXTERNAL REFERENCES

IDENTITY - SysFEAT Outcome Centric Model


Description
 SysFEAT Outcome Centric Model focuses on outcomes delivered by the the enterprise to its customers.
1. Delivered outcomes are discovered through customer research and are designed to shape products (goods & services) that meet customer expectations.
2. Business entities and enabling systems are designed and monitored so that:
    a. outcomes are delivered at an optimal cost/quality ratio.
    b. business operations are resilient against risks and threats
4. Delivered outcomes are monitored to ensure effective product/market fit and continuous improvement.
ReferencesSysFEAT - Outcome centric approach presentation
Corresponding SysFEAT Domain Outcome centric meta-model (Overview)

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MAPPED ENTITIES


Framework ConceptFramework DefinitionSysFEAT ConceptSysFEAT Definition
 Activity Domain   Operating Domain
An  Operating Domain is a Macro functional division of labor within an enterprise, acting as a Conceptual Agent.
It embodies a collection of interrelated  Business Functions which collaboratively provide one or more  Business Capability(ies).
Operating Domains serve as the highest hierarchical grouping of Business Functions within the enterprise's Conceptual Environment.

References:
Christensen Institute - Modularity
OMG - UAF - OperationalPerformer
Russell Ackoff - System of concepts - FunctionalDivisionOfLabor
 Agile@Scale Confronted with a large, complex problem, enterprise stakeholders break it into modules, develop solutions to each component through rapid prototyping and tight feedback loops, and integrate the solutions into a coherent whole. They place more value on adapting to change than on sticking to a plan, and they hold themselves accountable for outcomes (such as growth, profitability, and customer loyalty), not outputs (such as lines of code or number of new products).
References:
HBR - Agile at scale
  Enterprise Architecting & Management The  Enterprise Architecting & Management domain provides the concepts and tools required for Agile@Scale transformation Initiatives and associated Management Systems, along with their governing bodies (Governing Team).
References:
Felipe Castro - The Beginner’s Guide to OKRs
SAFe© - Portfolio SAFe
 Asset Portfolios   IT Asset Management IT asset management (also known as ITAM) is the process of ensuring an organization's assets are accounted for, deployed, maintained, upgraded, and disposed of when the time comes. ... Defined simply, an IT asset includes hardware, software systems, or information an organization values.
 Business Capability A Business Capability is a Capability that benefits to Customers (internal or external) of the enterprise. It expresses an ability to deliver Business Outcomes.   Business Capability
Business Capability is a conceptual Capability that benefits to Customers (internal or external) of the enterprise. It expresses an ability to produce Conceptual Outcome Events.
Business Capability is defined by its intended Enterprise Outcome Events and the conditions (Condition Property) under which the production of the Enterprise Outcome Events shall be proceeded.
The actual Condition Scale Values for a given Business Capability at different stages of Enterprise Initiatives is given by their exhibition (Exhibited Capability).

References:
OMG - BACM - Capability
OMG - UAF - Capability
OpenGroup - ArchiMate - Capability
OpenGroup - TOGAF - Definition - Business Capability
 Business Object   Conceptual Entity
Conceptual Entity is the representation of any tangible or intanglible resource or state of such resource that is of interest to understand the enterprises, its data, resources and activities.
Conceptual Entity is either a Concept or a State Concept.
Example:
- "Person" is a  Conceptual Entity of type Concept, Its temporal boundaries are is birth and its death (see Event Concept).
- "Employee" is a  Conceptual Entity of type State Concept: it is a state of a "person". Its temporal boundaries are its hiring and its departure.

References:
DDD - Glossary - Entity
OMG - SBVR - Concept
 Business Outcome Product & Service The purpose of an enterprise is to offer products (goods and service) that delivers benefits to customers in their job-to-be-done.   Business Outcome Event Business Outcome Event is a Business Event that signals the happening of a change in the state of a Business Operating Asset, produced by the Business Behavior of a Business Agent, for the benefits of an internal or external consumer (especially Customers).
References:
OMG - BACM - Outcome
OMG - UAF - Effect
OMG - UAF - OperationalSignal
OpenGroup - IT4IT - Defining Service Reference Architecture
OpenGroup - OAA - Definition - Outcome
 Business Systems An item of property owned by the enterprise, regarded as having value and available to meet capabilities that contribute to the enterprise operating model.
References:
Oxford - Asset
  Business System
Business System is a man made artifact (Concrete Hardware System or Business Software System) which exposes  Functionalityies and can produce Business Outcome Events.
Business System performs System Processes and participates to System Processes or to Business Processes.
In System Processes, a  Business System is always an active participant (System Process Participant).
In Business Processes, a  Business System is either an active participant (Automated Participant) or an Instrument used by Org-Units.

References:
DAU Glossary - family-systems
OMG - UAF - ResourceArtifact
Russell Ackoff - Choice & Communication - Instrument
UCF Glossary - Business System
WordNet - Artifact
 Control Directive   Control Directive
Control Directive is a kind of Policy that provides recommendations on how to comply with Regulation Articles.
Once implemented,  Control Directives enforces any  Regulatory Framework your enterprise has to comply with.

References:
GRCschema.org - Control
UCF - What are Common Controls
UCF Glossary - Common Control
 ControlAssurance
 Customer & Market Segment Market structure analysis.   Product & Customer Experience  Product & Customer Experience domain describes the overall impression  Customers have of the company based on their interactions across multiple  Touch Points (CX: customer experience) as well as the perception  Customers have of the enterprise's Product based on their engagement with the Products (PX: product experience).
References:
CX University - Inside Out vs. Outside In Thinking
HBR - Understanding Customer Experience
Interaction-design.org - User Experience and Customer Experience
OpenGroup - OAA - Customer Experience
OpenGroup - OAA - Experience Design
OpenGroup - OAA - Journey Mapping
OpenGroup - OAA - Product Architecture
Semantic Studios - User Experience Design
Strategyzer - Value Proposition Canvas (YouTube)
UCF Glossary - Business Model
Wikipedia - Customer Experience
 Customers & Products The overall impression customers have of the company based on their interactions across multiple touchpoints (CX: customer experience) as well as the perception customers have of your product based on their engagement with the product (PX: product experience).   Product & Customer Experience  Product & Customer Experience domain describes the overall impression  Customers have of the company based on their interactions across multiple  Touch Points (CX: customer experience) as well as the perception  Customers have of the enterprise's Product based on their engagement with the Products (PX: product experience).
References:
CX University - Inside Out vs. Outside In Thinking
HBR - Understanding Customer Experience
Interaction-design.org - User Experience and Customer Experience
OpenGroup - OAA - Customer Experience
OpenGroup - OAA - Experience Design
OpenGroup - OAA - Journey Mapping
OpenGroup - OAA - Product Architecture
Semantic Studios - User Experience Design
Strategyzer - Value Proposition Canvas (YouTube)
UCF Glossary - Business Model
Wikipedia - Customer Experience
 Data Asset Any entity that is comprised of data, owned by the enterprise, regarded as having value that contribute to the enterprise operating model.
References:
NIST - Data Asset
  Data Asset
Data Asset  represents the abstract structure of any kind of data that can be processed and memorized by a Business Software System.
Data Asset is either a Data Entity or a  Data Property.
Only Data Entitys can have identity and states.  Data Propertys only handle raw data.
 Data Assets are managed in Data Catalogs.

References:
NIST - Data Asset
UCF Glossary - Data
UCF Glossary - Data Element
 EcoSystem
 Empowering Platform
 Feature A Feature is an abstract view of a service that fulfills a stakeholder need.
References:
SAFe© - Feature
SAFe© - Features and Capabilities
  Functionality
Functionality is a Business Resource Capability offered by Business System Assets (software or hardware) and aimed at delivering Information Outcomes.
Functionality describes WHAT a software or hardware system can provide.
 Functionality(ies) are used to express the Business System features required by people when performing their job (see Job-to-be-done).
For internal customers, these jobs correspond to Business-Process Steps described in Business Process (see Instrument)
For enterprise Customers, these jobs correspond to Job-to-be-done in the context of Customer Journeys.

References:
OpenGroup - ArchiMate - Capability
SAFe© - Feature
SAFe© - Features and Capabilities
SEBoK - Capability Engineering
 Infrastructure / Facilities
 Innovation & Continuous_Architecture
 IT Asset An information technology item owned by the enterprise, regarded as having value and available to meet capabilities that contribute to the enterprise operating model.   Application
An  Application is a Business Software System that provides a set of  Functionality(ies) that End Users see as a single unit.
Essentially  Applications are architectural constructions resulting from the combinaison of the following four criteria:
1) A group of  Functionality that End Users see as a single unit.
2) A managed asset (Managed Application) associated with a budget line in the context of an Application Portfolio.
3) A body of code that is seen by developers as a single unit.
4) A group of deployable software units (Deployable Application Packages) that must be installed together on one or multiple execution nodes (Computing System).
 Application is a Mezzo enterprise asset  that sits between Application System and Application Component in the decomposition of Business Software Systems.
Example: " Payroll" is an  Application that is part an " HR System" which is an Application System.
The "Payroll"  Application includes, among other things, the "Salary and Wage Calculation" Application Component.

References:
C4 Model - Software System
Martin Fowler - Application Boundary
Microsoft - Architecture Design - Architecture Styles
OMG - UAF - Software
OpenGroup - ArchiMate - Application Component
OpenGroup - TOGAF - Definition - Application Component
OpenGroup - TOGAF - Enterprise Metamodel - Physical Application Component
 Journey & Experience The overall impression customers have of the company based on their interactions across multiple touchpoints (CX: customer experience).   Customer Journey Customer Journey is the complete sum of experiences that  Customers go through when interacting with the company ( Touch Point). Instead of looking at just a part of a transaction or experience, a  Customer Journey documents the full experience of being a  Customer.
References:
OMG - BACM - CustomerJourney
OpenGroup - OAA - Definition - Customer Journey
 Measure
 Operations   Business Operations
The  Business Operations domain describes how business units operate to deliver products (goods and services) that fit their customers needs (value).
This includes:
1) the management structure that organizes responsibility and accountability : People & Accountability.
2) the processes that describe the end to end delivery of goods and services: Organization & Processes.
The  Business Operations domain has dependencies with domains providing Business Systems used to support and automate operations: Software System ArcOps and Hardware System ArcOps.

References:
Gartner - Operating Model
OpenGroup - OAA - Operating System
OpenGroup - OAA - Operations Architecture
UCF Glossary Operating Model
Wikipedia - Operating Model
 Operations Assurance Guidances and principles used as guardrails to conduct enterprise operations and the architecture of its enabling systems.   Operational Risk Assurance
 Organization, Accountability  & People In a business context an "Organization, Accountability & People" framework focuses on structuring the organization efficiently, ensuring that accountability is clearly defined, and managing people effectively to optimize performance and meet organizational goals.   People & Accountability
The  People & Accountability domain defines the roles that organizational members perform, so that everyone understands their responsibilities to the group.
How individuals are organized around work and responsibilities matters greatly for any organization.
Accountability charts provide more clarity around responsibilities and also show how people and teams are organized according to geography, Business Functions, product, or customer type.
A key component of an accountability chart is the greater detail it provides about responsibilities and Business Outcome Events.

References:
Accountability Charts vs. Org Charts: A Primer
Felipe Castro - The Beginner’s Guide to OKRs
Holacracy
Russell Ackoff - System of concepts - FunctionalDivisionOfLabor
Russell Ackoff - System of Concepts - Organizations
SAFe© - Organizational Agility
System Thinking Alliance - Russell Ackoff
System Thinking Alliance - Socio-Technical Systems (STS)
Wikipedia - OKR - Objectives and key results
 PhysicalAsset A physical item of property owned by the enterprise, regarded as having value and available to meet capabilities that contribute to the enterprise operating model.   Concrete Hardware System
Concrete Hardware System is a man made tangible artifact which exposes  Hardware Capability(ies) and can produce and react to Physical Outcome Events.
Concrete Hardware System performs System Processes and participates to System Processes or to Business Processes.
Concrete Hardware System can embed Computing Systems. Together with its embedded Computing Systems, a  Concrete Hardware System can also produce and react to Information Outcome Events.
Concrete Hardware System may be based on a set of Hardware Technology(ies).
Examples:
- Connected Drone with Online Payment App.
- 3D printer.
- Automated Guided Vehicles (AGVs)
- Connected fridge providing an ordering  Functionality and of course a freezing  Hardware Capability.
- Production equipment in an assembly line (metal forging machine)
- Car

References:
OMG - UAF - System
OpenGroup - OAA - Hardware
 Policy & Regulation
 Process The process approach includes establishing the organization’s processes to operate as an integrated and complete system.
References:
ISO - The process approach
  Business Process
Business Process is a set of Business-Process Steps performed by Org-Units and/or by automated systems (Business Systems) to produce a Business Outcome Event. It is depicted as a series of Business-Process Steps, controlled by Business Events and conditions.
Business-Process Steps are carried out by the involvment of Org-Units and system resources (often Applications) as participants in the process (Participant Business Agents).
During its course of action, a  Business Process consumes or produces  Business Objects.
1) It may memorize or access  Business Objects from its Process Store.
2) It may receive  Business Objects at its boundary: Business Outcome Consumption.
3) It may signal the production of  Business Objects at its boundary: Business Outcome Production.
The course of actions of a  Business Process is constrained by the application of rules ( Business Rule Enforcement) that define how to react to what is allowed and not allowed to do,

References:
ISO 9000 - 3.4.1 - Process
Lean.org - Value Stream
Lean.org - Value Stream Mapping
OMG - BMM - Business Process
OMG - BPMN - Process
OMG - UAF - Function
OpenGroup - OAA - Process
OpenGroup - TOGAF - Enterprise Metamodel Overview
OpenGroup - TOGAF 9 - Definition - Process
 Reference Operating Model
A reference operating model is a guide to a company's policies, goals, standards, procedures and training.
The framework sets out the way the company does business and promotes a corporate culture and identity. An operational framework may also include principles of good governance and set out company values and divisions within the firm.

References:
What Is an Operational Framework in Business?
  Conceptual Operating Model
Conceptual Operating Model serves as a strategic framework for the enterprise, directing its functional division of labor to fulfill its missions and purposes.
This model provides an ideal configuration of key Operating Domains and their value-added behaviors (Value Streams) to deliver enterprise Business Outcome Events.
Unlike a reflection of the current state of operations, a  Conceptual Operating Model envisions the ideal operation landscape. It is a blueprint for the optimal functioning of Business Operations.
While it is sometimes referred to as a "business capability" model (see Gartner reference below), a  Conceptual Operating Model is not to be confused with a Business Capability Map. Despite their shared aim of framing business operations, they are different tools and serve distinct purposes:
a) A Business Capability Map is used to frame the services that business operations aimed to provide to internal or external customers. This aspect is often termed the "WHAT" in the architecture landscape.
b) A  Conceptual Operating Model is used to frame the strategic way the enterprise should "function" to fulfill these Business Capabilitys. This aspect is often termed the "HOW" of the architecture landscape.
It's important to recognize that these 'HOW' and 'WHAT' aspects are contextual and should be viewed in conjunction with the Conceptualization Levels classifications. For example, the  Conceptual Operating Model is seen as the "HOW" at the Conceptual level, but is considered as the "WHAT" at the Resource level.

References:
Gartner - business-capability-modeling
OMG - UAF - View - Operational Views
Russell Ackoff - System of concepts - FunctionalDivisionOfLabor
UCF Glossary - Business Model
 Risk
 Shared Assets   IT Asset Management IT asset management (also known as ITAM) is the process of ensuring an organization's assets are accounted for, deployed, maintained, upgraded, and disposed of when the time comes. ... Defined simply, an IT asset includes hardware, software systems, or information an organization values.
 Skill   Skill
Skill is an ability of a human resource to produce Business Outcome Events.
 Skills are acquired and refined through training and practice.

References:
OMG - UAF - Competence
OpenGroup - ArchiMate - Capability
Wordnet - Skill
 Software Technology   Software Technology
Software Technology is an elementary Software Technology System  used as an enabler by Software Modules.
Examples :
- Application server,
- Message server,
- Storage,
- Business information sharing,
- Operating systems,
- Navigators, etc

References:
OpenGroup - TOGAF - Definition - Technology Component
OpenGroup - TOGAF - Enterprise Metamodel - Technology Component
 Strategic Planning Strategic planning is the art of creating specific business strategies, implementing them, and evaluating the results of executing the plan, in regard to a company's overall long-term goals or desires. .   Enterprise Strategy & Roadmapping
The  Enterprise Strategy & Roadmapping domain supports the process of analysing and optimising the delivery of  Enterprise Capability(ies) in line with the Enterprise market analysis and strategic intent.
 Enterprise Strategy & Roadmapping achieves this by capturing the capability policy / concepts, decomposing this into a capability taxonomy supported by appropriate measures of effectiveness that can be used for capability audit and gap / overlap analysis.

References:
Felipe Castro - The Beginner’s Guide to OKRs
Gartner - strategic-planning
OMG - UAF - View - Strategic Views
SAFe© - Portfolio SAFe
 Technology Platform   Configured Technology System Configured Technology System is a Technology System that is a combination of Networking Systems and Computing Systems.
 Threat
 Transformation Management systems by which an enterprise ensures its visions and missions in order to deliver effective products through efficient operations.   Enduring Initiative
An  Enduring Initiative is a long term Initiative which involves roadmapping and governance. Enterprises and their Management Systems are typical  Enduring Initiatives.
1.  Enduring Initiatives are purpose-oriented.
2.  Enduring Initiatives are change management systems: they have objectives regarding the purposes they pursue, maintain and develop.
3.  Enduring Initiatives are measured to ensure they meet their  Goals.
4.  Enduring Initiatives are organized according to subsidiary levels, ensuring autonomy and ownership at each level of delegation while providing responsibility and accountability in achieving common goals.
5.  Enduring Initiatives are under the control of an associed Governing Team.
6.Governing Teams have instruments used to carry out governance: responsibility assignment, assessments, workflow, decision records, incident records.
 Value Stream   Value Stream
 Value Streams are used to frame the Conceptual Operating Model of the enterprise: they describe how the enterprise shall operate, at the conceptual level, and helps chunking responsibilities between Conceptual Agents (Operating Domain or Business Function) .
In the EA context, a  Value Stream is a conceptual Action Process that represents an overarching perspective of the organization's processes aiming at producing Conceptual Outcome Events. The focus is on shaping and understanding the functional relationships and roles within the enterprise : its functional division of labor.
This is not to be confused with Value Stream Mapping (VSM) which is focused on Lean optimization and is addressed with the concept of  Business Process (see the Organization & Processes domain).
Value Stream is performed by Conceptual Agents who produce Conceptual Outcome Events. It is depicted as a sequence of Value Stream Stages, controlled by events and conditions.
 Value Stream Activitys are carried out by the involvment of Conceptual Agents as participants in the  Value Stream.
During its course of action, a  Value Stream consumes, produces or stores  Business Objects.
1) It may read or write Domain Assets in its Business Object Store.
2) It may receive Domain Assets at its boundary:  reacted to Business Outcome Events.
3) It may produce Domain Assets at its boundary:  produced Business Outcome Events.
The course of actions of a  Value Stream is constrained by the application of rules ( Conceptual Rule Enforcement) that define what is allowed and not allowed to do.
There are traditionnaly two kinds of  Value Streams:
1) Development development  Value Streams define all of the actions, both value-creating and nonvalue-creating, required to bring a Product from concept to launch.
2)  Operational  Value Streams define define all of the actions, both value-creating and nonvalue-creating, required from order to delivery. These include actions to process information from the  Customer and actions to transform the product on its way to the Customer.

References:
Lean.org - Value Stream
OMG - BACM - ValueStream
OMG - BPMN - Process
OMG - UAF - Operational Activity
OMG - UAF - OperationalActivity
OpenGroup - ArchiMate - Value-Stream
OpenGroup - TOGAF - Definition - Value Stream
SAFe© - Value Stream
Wikipedia - Value Stream

EXTERNAL REFERENCES


Framework referenceSysFEAT Description
 HBR - Agile at scale
Confronted with a large, complex problem, enterprise stakeholders break it into modules, develop solutions to each component through rapid prototyping and tight feedback loops, and integrate the solutions into a coherent whole. They place more value on adapting to change than on sticking to a plan, and they hold themselves accountable for outcomes (such as growth, profitability, and customer loyalty), not outputs (such as lines of code or number of new products).
 ISO - The process approach
The process approach includes establishing the organization’s processes to operate as an integrated and complete system.
 NIST - Data Asset
Any entity that is comprised of data, owned by the enterprise, regarded as having value that contribute to the enterprise operating model.

  Data Asset
Data Asset  represents the abstract structure of any kind of data that can be processed and memorized by a Business Software System.
Data Asset is either a Data Entity or a  Data Property.
Only Data Entitys can have identity and states.  Data Propertys only handle raw data.
 Data Assets are managed in Data Catalogs.


  Data Block
Data Block is an Information Block used for the description of data consumed and produced by Software Systems.
They are defined in Data Dictionary(ies).
 Oxford - Asset
An item of property owned by the enterprise, regarded as having value and available to meet capabilities that contribute to the enterprise operating model.
 SAFe© - Feature
A Feature is an abstract view of a service that fulfills a stakeholder need.

  Functionality
Functionality is a Business Resource Capability offered by Business System Assets (software or hardware) and aimed at delivering Information Outcomes.
Functionality describes WHAT a software or hardware system can provide.
 Functionality(ies) are used to express the Business System features required by people when performing their job (see Job-to-be-done).
For internal customers, these jobs correspond to Business-Process Steps described in Business Process (see Instrument)
For enterprise Customers, these jobs correspond to Job-to-be-done in the context of Customer Journeys.
 SAFe© - Features and Capabilities  Acceptance Criteria
Acceptance criteria are used to determine whether the implementation is correct and delivers the business benefits.
© Scaled Agile, Inc.


 Benefit Hypothesis
The proposed measurable benefit to the end-user or business.
© Scaled Agile, Inc.


 Capability
A Capability is a higher-level solution behavior that typically spans multiple ARTs. Capabilities are sized and split into multiple features to facilitate their implementation in a single PI.
© Scaled Agile, Inc.


A Feature is an abstract view of a service that fulfills a stakeholder need.

 Feature
A Feature is a service that fulfills a stakeholder need. Each feature includes a benefit hypothesis and acceptance criteria, and is sized or split as necessary to be delivered by a single Agile Release Train (ART) in a Program Increment (PI).
© Scaled Agile, Inc.


  Functionality
Functionality is a Business Resource Capability offered by Business System Assets (software or hardware) and aimed at delivering Information Outcomes.
Functionality describes WHAT a software or hardware system can provide.
 Functionality(ies) are used to express the Business System features required by people when performing their job (see Job-to-be-done).
For internal customers, these jobs correspond to Business-Process Steps described in Business Process (see Instrument)
For enterprise Customers, these jobs correspond to Job-to-be-done in the context of Customer Journeys.
 What Is an Operational Framework in Business?
A reference operating model is a guide to a company's policies, goals, standards, procedures and training.
The framework sets out the way the company does business and promotes a corporate culture and identity. An operational framework may also include principles of good governance and set out company values and divisions within the firm.