| Description |
|---|
| Connected Entity | Name | Description |
|---|---|---|
| Nesting Entity |
Functionality | A Functionality is a Business Resource Capability offered by Business System Assets (software or hardware) and aimed at delivering Information Outcomes. A Functionality describes WHAT a software or hardware system can provide. Functionality(ies) are used to express the Business System features required by people when performing their job (see Job-to-be-done). For internal customers, these jobs correspond to Business-Process Steps described in Business Process (see Instrument) For enterprise Customers, these jobs correspond to Job-to-be-done in the context of Customer Journeys. |
| Nested Entity |
Functionality Part |
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