SOURCE : ISO 9000

DescriptionThis International Standard provides the fundamental concepts, principles and vocabulary for quality management systems (QMS) and provides the foundation for other QMS standards. This International Standard is intended to help the user to understand the fundamental concepts, principles and vocabulary of quality management, in order to be able to effectively and efficiently implement a QMS and realize value from other QMS standards.
URLhttps://www.iso.org/obp/ui/#iso:std:iso:9000:ed-4:v1:en

REFERENCES

ReferenceReferencing Concept
ISO 9000 - 3.4.1 - Process   Action Process
  Business Process
  Operations Process
ISO 9000 - 3.4.5 Procedure   Business Procedure
ISO 9000 - 3.5.3 Management System   Management System