RELATIONSHIP - Evaluated Touch Point
| Description |
|---|
RELATED ENTITIES
| Connected Entity | Name | Cardinality | Description |
|---|---|---|---|
| Source Entity | 
Pain point | A painpoint describes the difficulties encountered by a persona when carrying out a step in the client journey. | |
| Target Entity | 
Customer Activity | [0..*] | Abstract A Customer Activity represents specific behavior done by Customers in the context of their work. |
SEMANTIC TAXONOMY
Sub-Types Super-Types
Click node rectangle to collapse/expand one level. Click triangle for full recursive collapse/expand. Double-click on a node to open its URL. Hover for description.