BUILDING BLOCK - Customer Activity
| Description | Abstract Concept A Customer Activity represents specific behavior done by Customers in the context of their work. Structural Partition of Customer Activity: a Customer Activity is either a Customer Task or a Customer Journey |
|---|---|
| Functional Domain | 
Product & Customer ExperienceProduct & Customer Experience domain describes the overall impression Customers have of the company based on their interactions across multiple Touch Points (CX: customer experience) as well as the perception Customers have of the enterprise's Product based on their engagement with the Products (PX: product experience). |
| Dictionary | 
Dictionary of SysFEAT concepts |
STRUCTURAL PARTITION
RELATIONSHIPS
Simple Graph Graph & Inheritance Table
Simple Graph
Composition: ➝ Classification: ➝ Specialization: ➝ Enumerated definition: ➝ Syntax: ➝
TEXTUAL SYNTAX
SEMANTIC TAXONOMY
Sub-Types Super-Types
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INTERNAL STRUCTURE
