| Description | Abstract Contextual Concept Step of a Customer Journey where a Customer experiences offered capability through Touch Points. that can be either a Customer Job Activity or another Customer Journey |
|---|---|
| Nesting Aggregate | Customer Activity |
| Aggregated Block | Customer Activity |
| Relationship | Cardinality | Target Entity | Source Entity | Description |
|---|---|---|---|---|
Aggregation |
[1..1] |
Customer Activity |
Customer Activity Member |
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